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worksystems.design

Essentials

Name
Contains
Part of
Tags
Language
Key Info
Status
Guardian Agents
AI Work Patterns
flightlevel-2
en-us

Guardian Agents monitor and protect AI agents to prevent errors and unauthorized actions in multi-agent systems.

In progress
One-Person Unicorn
AI Work Patterns
flightlevel-1flightlevel-2flightlevel-3
en-us

One-person unicorns are emerging as founders leverage AI agents to achieve billion-dollar valuations with minimal team sizes, challenging traditional organizational structures.

In progress
Agent Boss
AI Work Patterns
flightlevel-1
en-us

Agent Boss explores how every worker becomes a manager of AI agents, emphasizing the importance of delegation and management skills in this new work paradigm.

In progress
Agent Sprawl
AI Work Patterns
flightlevel-2
en-us

Agent Sprawl refers to the uncontrolled proliferation of AI agents in organizations without governance, leading to operational chaos and inefficiency.

In progress
Humans Above the Loop
AI Work Patterns
flightlevel-2flightlevel-3
en-us

Humans oversee AI work through three levels (HITL, HOTL, HATL), emphasizing clear direction and autonomy for better results and organizational learning.

In progress
Polarity Mapping
libertee Thinking Tools
worksystems-designagentic-ai
de-de

Polarity Mapping ist ein Rahmenwerk zur Handhabung von Spannungen zwischen zwei wichtigen, entgegengesetzten Polen, das visuelle Klarheit und konkrete Maßnahmen zur Maximierung der Vorteile beider Seiten bietet.

In progress
Polarity Mapping
libertee Thinking Tools
worksystems-designagentic-ai
en-us

Polarity Mapping is a framework for managing ongoing tensions between interdependent opposites, emphasizing visibility, balance, and actionable steps.

In progress
Tetralemma
libertee Thinking Tools
worksystems-designagentic-ai
en-us

The Tetralemma is a decision-making method that expands choices from two options to five positions to help overcome decision paralysis.

In progress
Tetralemma
libertee Thinking Tools
worksystems-designagentic-ai
de-de

Das Tetralemma ist eine Methode zur Erweiterung von Entscheidungen von zwei auf fünf Positionen, um kreative Lösungen zu finden und Entscheidungslähmung zu überwinden.

In progress
libertee Thinking Tools
TetralemmaPolarity Mapping
Practices
worksystems-designforward-thinking
de-de

Libertee Denkwerkzeuge bieten Methoden wie Tetralemma und Polarity Mapping zur Unterstützung bei komplexen Entscheidungen und Spannungen in Workshops und Coaching-Sitzungen.

In progress
libertee Thinking Tools
TetralemmaPolarity Mapping
Practices
worksystems-designforward-thinking
en-us

Libertee Thinking Tools offers methods like Tetralemma and Polarity Mapping to help navigate complex decisions and ongoing tensions in various settings.

In progress
Interactions Network
Agile Interactions (DE)
de-de

Zeigt, wie Meetings zueinander stehen — welches Outputs produziert, die ein anderes als Input braucht.

Done
Kategorien
Agile Interactions (DE)
de-de

Denk-Linsen, um Interaktionen aus verschiedenen Blickwinkeln zu betrachten und blinde Flecken zu finden.

Done
Meeting Cadence
Agile Interactions (DE)
de-de

Der bewusste Rhythmus der Interaktionen — eine Design-Entscheidung, keine Konvention.

Done
Interaction Triggers
Agile Interactions (DE)
de-de

Cadence für Rhythmus, Event-Trigger für Adaptivität — effektive Systeme nutzen beides.

Done
Board und Meeting Alignment
Agile Interactions (DE)
de-de

Board und Meetings sind zwei Aspekte desselben Arbeitssystems — Co-Evolution hält das System kohärent.

Done
Meeting zu Activities
Agile Interactions (DE)
de-de

Bestehende Meetings in ihre tatsächlichen Activities zerlegen — bevor man neu designed.

Done
Activities zum Board
Agile Interactions (DE)
de-de

Jede relevante Interaktion produziert eine Board-Änderung — das Board als lebendes Protokoll.

Done
Board zu Activities
Agile Interactions (DE)
de-de

Mit dem Board starten, nicht mit Meetings. Koordinationspunkte lesen und Activities ableiten.

Done
Meeting Container
Agile Interactions (DE)
de-de

Bündelt zusammengehörige Activities zu einem Meeting mit klarem, gemeinsamem Ergebnis.

Done
Meeting Canvas
Agile Interactions (DE)
de-de

Macht Zweck und Design eines Meetings explizit — ein Denk-Tool, keine Agenda.

Done
Activities (DE)
Agile Interactions (DE)
de-de

Done
Agile Interactions (DE)
Activities (DE)Meeting ContainerMeeting CadenceInteractions NetworkMeeting CanvasKategorienBoard zu ActivitiesActivities zum BoardMeeting zu ActivitiesBoard und Meeting AlignmentInteraction Triggers
Patterns
de-de

Agile Interactions verbessert Arbeitsinteraktionen durch zweckgebundene Activities statt traditioneller Meetings.

In progress
Hybrid Flow
FL2 Flow Types
flightlevelsflightlevel-2
de-de

Der Hybrid Flow kombiniert Value Flow und Activity Flow, um Transparenz in Phasen zu schaffen, während Detailaufgaben flexibel bleiben.

In progress
Value Flow
FL2 Flow Types
flightlevelsflightlevel-2
de-de

Value Flow beschreibt die Stufen der Wertschöpfung von der Idee bis zur Lieferung an den Kunden und hebt die Dringlichkeit und Fokussierung im Wertfluss hervor.

In progress
Activity Flow
FL2 Flow Types
flightlevelsflightlevel-2
de-de

Der Activity Flow zeigt, wie Arbeitselemente durch Aufgaben orientierte Spalten bewegt werden, um den Fokus auf Aktivitäten und den Wert für den Kunden zu legen.

In progress
FL2 Flow Types
Activity FlowValue FlowHybrid Flow
Patterns
flightlevelsflightlevel-2
de-de

Flight Levels unterscheidet drei Flow Types: Activity Flow, Hybrid Flow und Value Flow, die sich je nach Prozessverständnis und Kontext entwickeln.

In progress
Hypercare
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Hypercare is a dedicated phase between delivery and "Done" that ensures ongoing responsibility for shipped items, addressing post-release issues actively.

In progress
Connecting FL Sequential
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Connecting FL Sequential describes how teams work in a sequence on an epic, ensuring clear handoffs to manage dependencies and avoid cascading delays.

In progress
Slicing & Merging
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Slicing and merging is a pattern for breaking work into smaller pieces and explicitly combining them back into a releasable unit to avoid pile-up.

In progress
Slicing
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Slicing large work items into smaller, independently movable pieces improves visibility and progress tracking.

In progress
Connecting FL Parallel
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Pattern for tracking and coordinating multiple FL1 teams working in parallel on the same epic in FL2.

In progress
Connecting FL
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Connecting Flight Level 2 and Flight Level 1 describes the mechanism for coordinating work and feedback between strategic oversight and execution teams.

In progress
Making Knowledge Bottlenecks Visible
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Making knowledge bottlenecks visible reveals how specialization blocks high-priority work by showing the disparity between non-specialist and specialist tasks in a shared backlog.

In progress
Work of Others
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

"Work of Others" pattern highlights the importance of visualizing external work in a team's process to identify bottlenecks and improve collaboration.

In progress
FL2 Focus Explorer
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

FL2 Focus Explorer provides a visual representation of team availability for FL2 coordination work to improve planning and coordination among multiple teams.

In progress
Done Checklist
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

A Done Checklist defines shared quality standards for moving flight items between columns, evolving as the team learns.

In progress
Swimlanes for Flight Items
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Horizontal swimlanes organize flight items by product, outcome, or category to improve visibility and manage workflow effectively.

In progress
Doing vs. Waiting
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

The "Doing vs. Waiting" pattern reveals hidden waiting times in workflow by splitting mixed columns into active work and waiting time components.

In progress
Outcome vs. Output
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Outcome vs. Output emphasizes measuring success and impact after deployment to ensure work creates value, rather than just being completed.

In progress
Connect Up- and Downstream
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Connect Up- and Downstream pattern structures the FL2 board to provide a complete view of the value stream from idea to customer impact, facilitating end-to-end coordination among product owners and dev teams.

In progress
Flight Item Type Changes Over Time
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Flight item types evolve through various phases in the FL2 system, requiring boards to reflect these transformations for better stakeholder understanding and traceability.

In progress
Multiple Parallel Flight Item Types
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Multiple parallel flight item types enable visibility and prioritization of different work categories on a shared coordination board.

In progress
Now, Next, Later
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

A planning pattern for uncertain workflows using three time horizons: Now, Next, and Later.

In progress
Visualize All, Focus on Waiting Times
FL2 Flow Patterns
flightlevelsflightlevel-2
en-us

Visualizing waiting times reveals that most work is spent waiting, not actively progressing, highlighting inefficiencies in workflow.

In progress
FL2 Flow Patterns
Multiple Parallel Flight Item TypesFlight Item Type Changes Over TimeConnect Up- and DownstreamNow, Next, LaterOutcome vs. OutputVisualize All, Focus on Waiting TimesDoing vs. WaitingWork of OthersDone ChecklistFL2 Focus ExplorerSwimlanes for Flight ItemsMaking Knowledge Bottlenecks VisibleSlicingSlicing & MergingConnecting FLConnecting FL ParallelConnecting FL SequentialHypercare
Patterns
flightlevelsflightlevel-2
en-us

FL2 Flow Patterns provide design solutions for coordinating work across multiple teams to enhance flow and impact, rather than just speed.

In progress
TRIZ
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

TRIZ ist eine Methode, die kreatives Sabotieren von Zielen nutzt, um versteckte Dysfunktionen aufzudecken und Verbesserungsmaßnahmen zu priorisieren.

In progress
Disney Creative Strategy
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Die Disney Creative Strategy nutzt drei Denkweisen — Träumer, Realist und Kritiker — um kreative Ideen zu entwickeln und realistisch zu bewerten.

In progress
Wise Crowds
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Wise Crowds nutzt diverse Perspektiven zur strategischen Analyse und Entscheidungsfindung, indem Konvergenz, Divergenz und blinde Flecken kartiert werden.

In progress
Polarity Management
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Polarity Management hilft, Spannungen zwischen zwei Polen zu managen, indem beide Seiten ehrlich untersucht und in einer Polarity Map kartiert werden.

In progress
Six Thinking Hats
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Sechs strukturierte Perspektiven (Hüte) zur Analyse von Themen, um eine klare Synthese und Empfehlung zu erhalten.

In progress
Troika Consulting
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Troika Consulting bietet einen Ansatz, bei dem zwei Berater gemeinsam brainstormen, während der Klient zuhört, um frische Perspektiven auf Herausforderungen zu gewinnen.

In progress
Adversarial Debate
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Strukturiertes Streitgespräch über drei Runden, bei dem zwei Seiten gegensätzliche Positionen vertreten und ein unabhängiger Richter ein Urteil fällt.

In progress
W³ — What? So What? Now What?
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

W³ ist ein strukturiertes Reflexionsmodell in drei Phasen (Was? So Was? Jetzt Was?), das Teams hilft, Fakten von Interpretationen zu trennen und konkrete Maßnahmen abzuleiten.

In progress
Meta-kognitive Checks
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Methoden denken über Inhalte nach. Meta-Checks denken über das Denken nach. Bias Check, Frame Check, Method Check.

In progress
Pre-Mortem Analysis
Libertee — Strukturierte Denkmethoden
agentic-aiworksystems-design
de-de

Pre-Mortem-Analyse zur Identifikation von Risiken und Entwicklung von Präventionsplänen vor wichtigen Entscheidungen oder Initiativen.

In progress
🔄
W³ — What? So What? Now What?
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

W³ is a reflective framework that separates facts, meaning, and actions to facilitate learning from significant events.

In progress
⚔️
Adversarial Debate
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Adversarial Debate is a structured three-round debate format that forces opposing arguments without agreement, useful for binary decisions and uncovering hidden arguments.

In progress
⚖️
Polarity Management
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Polarity Management involves managing tensions between two interdependent poles, mapping their upsides and downsides to create a Polarity Map for navigating ongoing dynamics.

In progress
🎬
Disney Creative Strategy
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Disney Creative Strategy employs three mindsets—Dreamer, Realist, and Critic—to foster innovation while protecting creative ideas from premature criticism.

In progress
🔺
Troika Consulting
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Troika Consulting offers a unique brainstorming method where two consultants discuss a client's challenge openly, allowing the client to listen and gain fresh perspectives without steering the conversation.

In progress
💀
Pre-Mortem Analysis
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Pre-Mortem Analysis enhances risk identification by imagining future failures and developing concrete prevention plans before major launches or decisions.

In progress
🧠
Meta-Cognitive Checks
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Meta-Cognitive Checks provide three reflective methods (Bias Check, Frame Check, Method Check) to analyze cognitive biases, question framing, and method limitations after any decision-making session.

In progress
🎩
Six Thinking Hats
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Six Thinking Hats is a structured method for exploring a topic from multiple perspectives—facts, feelings, creativity, opportunities, and risks—sequentially to enhance decision-making.

In progress
👥
Wise Crowds
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

Wise Crowds is a method for gathering diverse stakeholder perspectives to analyze strategic questions, highlighting convergence, divergence, and blind spots for informed decision-making.

In progress
💣
TRIZ
Libertee — Structured Thinking Methods
agentic-aiworksystems-design
en-us

TRIZ is a reverse brainstorming method that generates creative failure strategies to identify hidden dysfunctions and improve team performance.

In progress
Libertee — Strukturierte Denkmethoden
Six Thinking HatsAdversarial DebateDisney Creative StrategyPre-Mortem AnalysisPolarity ManagementTRIZW³ — What? So What? Now What?Troika ConsultingWise CrowdsMeta-kognitive Checks
Practices
agentic-aiworksystems-design
de-de

Libertee ist ein kostenloses Plugin für Claude Code, das KI-gestützte strukturierte Denkmethoden zur Verbesserung von Entscheidungsfindung und Kreativität nutzt.

In progress
Libertee — Structured Thinking Methods
🎩Six Thinking Hats⚔️Adversarial Debate🎬Disney Creative Strategy💀Pre-Mortem Analysis⚖️Polarity Management💣TRIZ🔄W³ — What? So What? Now What?🔺Troika Consulting👥Wise Crowds🧠Meta-Cognitive Checks
Practices
agentic-aiworksystems-design
en-us

Libertee is a free plugin for Claude Code that enhances structured thinking through multi-perspective AI sessions using proven facilitation methods.

In progress
Jagged Frontier
AI Work Patterns
flightlevel-1
en-us

The jagged frontier illustrates the unpredictable boundaries of AI capabilities, where it excels at complex tasks but often fails at simpler ones, highlighting the need for systematic testing and awareness of these limits.

In progress
AI Work Patterns
Jagged FrontierHumans Above the LoopAgent SprawlAgent BossGuardian AgentsOne-Person Unicorn
Patterns
worksystems-designflightlevelsagentic-ai
en-us

AI Work Patterns explores how AI is transforming work systems through emerging patterns and experimentation.

In progress
Interaction Triggers
Agile Interactions
flightlevelsworksystems-designinteractions
en-us

Interaction triggers enhance responsiveness in worksystems by combining cadence and event-based signals for effective team interactions.

Done
Categories
Agile Interactions
flightlevelsworksystems-designinteractionsapproach
en-us

Categories provide dimensions as thinking lenses to evaluate the coherence and completeness of interaction design in organizations.

Not started
Meeting Container
Agile Interactions
flightlevelsworksystems-designinteractionsstructure
en-us

Meeting Containers bundle activities based on shared participants, sequential dependencies, or common purpose to create efficient meetings.

Not started
Board → Activities
Agile Interactions
flightlevelsworksystems-designinteractionsapproach
en-us

The process of transitioning from a board to defining necessary activities ensures interactions are based on actual workflow needs.

Not started
Activities → Board
Agile Interactions
flightlevelsworksystems-designinteractionsapproach
en-us

Activities become visible on the board through a continuous cycle of interactions that reflect decisions and outcomes, creating a shared memory of the team's actions.

Not started
Meeting Cadence
Agile Interactions
flightlevelsworksystems-designinteractionsstructure
en-us

Meeting cadence design must be intentional, varying by Flight Level frequency and purpose to ensure effective communication and workflow.

Not started
Interactions Network
Agile Interactions
flightlevelsworksystems-designinteractionsstructure
en-us

The Interactions Network illustrates how information flows between meetings, emphasizing connections and feedback loops across different levels of an organization.

Not started
Meeting Canvas
Agile Interactions
flightlevelsworksystems-designinteractionsstructure
en-us

Meeting Canvas provides a structured approach to clarify the purpose, outcomes, decisions, participants, and necessary inputs for effective meetings.

Not started
Meeting → Activities
Agile Interactions
flightlevelsworksystems-designinteractionsapproach
en-us

Meeting to Activities: Observe and analyze existing meeting activities to identify problems and redesign for effectiveness.

Not started
Board ↔ Meeting Alignment
Agile Interactions
flightlevelsworksystems-designinteractions
en-us

Board ↔ Meeting Alignment explores the mutual influence between board structure and meeting systems, emphasizing their co-evolution for effective interactions.

Not started
Activities
Agile Interactions
flightlevelsworksystems-designinteractionsstructure
en-us

Activities determine necessary interactions in workflows, emphasizing action-oriented naming and purposeful meeting design.

Not started
Agile Interactions
ActivitiesMeeting ContainerInteractions NetworkMeeting CadenceMeeting CanvasCategoriesBoard → ActivitiesActivities → BoardMeeting → ActivitiesBoard ↔ Meeting AlignmentInteraction Triggers
Patterns
flightlevelsworksystems-designinteractions
en-us

Agile Interactions focuses on improving work interactions through purposeful Activities rather than traditional meetings.

In progress
Inherited - Integrated - Independent
FL3 Connection Patterns
en-us

Inherited - Integrated - Independent pattern allows corporate groups with autonomous subsidiaries to execute independently while inheriting strategic outcomes set by the parent company.

Done
Common Strategy
FL3 Connection Patterns
en-us

Unified organizational strategy with distributed execution across multiple coordination systems for effective implementation.

Done
Direct Strategy
FL3 Connection Patterns
en-us

Direct Strategy enables specialized strategic work to flow directly from FL3 to FL1 teams without requiring coordination through FL2.

Done
Inherited - Integrated - Aligned
FL3 Connection Patterns
en-us

Inherited - Integrated - Aligned pattern describes corporate groups with subsidiaries that actively manage cross-product coordination to maintain strategic alignment with inherited corporate direction.

Done
Integrated - Independent
FL3 Connection Patterns
en-us

Integrated - Independent pattern for small organizations with one product/service, featuring a single board for strategy, coordination, and operations.

Done
Inherited Strategies
FL3 Connection Patterns
en-us

Inherited strategies involve a parent organization setting corporate strategy that subsidiaries adapt to their context without redefining the core strategy.

Done
Integrated - Aligned
FL3 Connection Patterns
en-us

Integrated - Aligned describes a single integrated work system with coordinated areas for organizations managing multiple products/services, emphasizing transparency and active coherence management.

Done
FL3 Connection Patterns
Inherited StrategiesCommon StrategyDirect StrategyIntegrated - IndependentIntegrated - AlignedInherited - Integrated - IndependentInherited - Integrated - Aligned
Patterns
flightlevelsflightlevel-3
en-us

FL3 Connection Patterns outline how to link strategic work to execution in organizations, emphasizing the importance of clear flow, autonomy, coordination, and scalability.

Done
Studio Mode
Dynamic Work ModesDynamic Work Modes
worksystems-designdwm
en-us

Studio Mode optimizes collaboration and creativity for ambiguous work through intensive, synchronous communication and structured problem-solving.

Done
Factory Mode
Dynamic Work ModesDynamic Work Modes
worksystems-designdwm
en-us

Factory Mode optimizes well-defined, routine work through specialization and standardized processes, emphasizing efficiency and minimal coordination.

Done
Ineffective Iterations
Dynamic Work ModesDynamic Work Modes
worksystems-designdwm
en-us

Ineffective Iterations occur when ambiguous work is organized serially through email, leading to slow feedback loops, and can be improved by shifting to direct collaboration in Studio Mode.

Done
Axis of Frustration
Dynamic Work ModesDynamic Work Modes
worksystems-designdwm
en-us

The Axis of Frustration describes how organizations fall into destructive cycles by failing to switch effectively between Factory Mode and Studio Mode, leading to inefficiency and wasted attention.

Done
Fast Oscillation
Dynamic Work ModesDynamic Work Modes
worksystems-designdwm
en-us

Fast Oscillation is a Dynamic Work Design pattern that enables organizations to quickly switch between Factory Mode (efficiency) and Studio Mode (collaboration) to solve problems effectively.

Done
Wasted Attention
Dynamic Work ModesDynamic Work Modes
worksystems-designdwm
en-us

Wasted Attention is an anti-pattern caused by excessive collaboration and meetings that hinders productivity in well-defined work, requiring a shift back to efficient Factory Mode.

Done
Dynamic Work Modes
Factory ModeStudio ModeWasted AttentionIneffective IterationsFast OscillationAxis of Frustration
Patterns
worksystems-designdwm
en-us

Dynamic Work Modes emphasize the need for organizations to switch between efficient and flexible work approaches based on current requirements.

Done
Define and measure progress
Core Activities of System DesignCore Activities of System Design
flightlevelsworksystems-design
en-us

Define and measure progress by setting clear metrics, regularly checking values, and using findings to improve performance and transparency.

Done
Create focus
Core Activities of System DesignCore Activities of System Design
flightlevelsworksystems-design
en-us

Focus involves limiting the number of simultaneous initiatives to enhance efficiency and quality in organizations.

Done
Core Activities of System Design
Define and measure progressDefine and measure progressVisualize the situationVisualize the situationCreate focusCreate focusEstablish agile interactionsEstablish agile interactionsImproveImprove
Practices
flightlevelsworksystems-design
en-us

The 5 Core Activities of System Design from the Flight Levels model enhance business agility by aligning strategy, coordination, and operational execution across all organizational levels.

Done
Establish agile interactions
Core Activities of System DesignCore Activities of System Design
flightlevelsworksystems-designcommunication
en-us

Agile interactions enhance communication and coordination among teams in complex organizations to align efforts with goals and adapt quickly to changes.

Done
Improve
Core Activities of System DesignCore Activities of System Design
flightlevelsworksystems-designchange
en-us

Continuous improvement in business agility involves planning and implementing changes based on insights gained, ensuring organizations actively pursue enhancements within their workflows.

Done
Visualize the situation
Core Activities of System DesignCore Activities of System Design
flightlevelsworksystems-design
en-us

Visualization of work processes enhances understanding and transparency in knowledge-based tasks by making invisible work visible through boards that track progress and dependencies.

Done
Formal Structure
Three Organizational StructuresThree Organizational Structures
en-us

The Formal Structure outlines the official design of the organization, detailing roles, rules, governance, and accountability systems to ensure clarity and stability.

In progress
Value-Creation Structure
Three Organizational StructuresThree Organizational Structures
en-us

The Value-Creation Structure outlines how teams, processes, and resources interact to create value for customers through continuous adaptation and feedback.

In progress
Informal Structure
Three Organizational StructuresThree Organizational Structures
en-us

The Informal Structure examines social networks in organizations, highlighting communication patterns, trust, and collaboration beyond formal reporting lines.

In progress
Three Organizational Structures
Value-Creation StructureInformal StructureFormal Structure
Paradigms
worksystems-design
en-us

Three parallel organizational structures—Value-Creation, Informal, and Formal—interact to shape how enterprises function and evolve.

In progress
Enabling Functions
Work System TypesWork System Types
flightlevel-2
en-us

Enabling Functions provide essential internal services and governance to enhance an organization's delivery capability and operational effectiveness.

Done
Customer‑Facing Products and Services
Work System TypesWork System Types
flightlevel-2
en-us

Customer-Facing Products and Services deliver value directly to paying customers, integrating internal functions and external channels to shape reputation and drive revenue.

Done
Supporting Products and Services
Work System TypesWork System Types
flightlevel-2
en-us

Supporting Products and Services provide internal products or services that enable and stabilize customer-facing systems through shared platforms and reusable components.

Done
Pop‑up Systems
Work System TypesWork System Types
flightlevel-2
en-us

Pop-Up Systems are temporary, goal-oriented teams formed to address specific challenges and dissolve after achieving their objectives.

Done
Work System Types
Customer‑Facing Products and ServicesSupporting Products and ServicesEnabling FunctionsPop‑up Systems
Paradigms
flightlevel-2flightlevels
en-us

Work System Types provide a framework for understanding value-creating constellations in organizations to enhance design and coordination.

Done
Flight Route Patterns
Pattern 1 – Local CoordinationPattern 2 – Strategic InitiativePattern 5 – Cross-Level LearningPattern 3 – Team-Only RoutePattern 4 – Bottom-Up Initiative
Patterns
flightlevels
en-us

Flight Route Patterns reveal how work moves through an organization, helping leaders improve flow, collaboration, and adaptability.

Done
Pattern 2 – Strategic Initiative
Flight Route PatternsFlight Route Patterns
flightlevel-3flightlevel-2flightlevel-1
en-us

Strategic Initiative pattern outlines the flow of work from strategy to delivery, emphasizing alignment while cautioning against command-and-control risks without feedback loops.

Done
Pattern 1 – Local Coordination
Flight Route PatternsFlight Route Patterns
flightlevel-2flightlevel-1
en-us

Local Coordination involves autonomous decision-making by local teams within delivery systems, promoting fast actions but risking strategic drift if overused.

Done
Pattern 4 – Bottom-Up Initiative
Flight Route PatternsFlight Route Patterns
flightlevel-3flightlevel-2flightlevel-1
en-us

Bottom-Up Initiative involves elevating ideas from teams for validation and support while balancing the need for local action to maintain efficiency.

Done
Pattern 5 – Cross-Level Learning
Flight Route PatternsFlight Route Patterns
flightlevel-2flightlevel-3flightlevel-1
en-us

Cross-Level Learning involves fluid interaction between multiple levels in complex systems, emphasizing learning across boundaries and requiring intentional communication and shared purpose.

Done
Pattern 3 – Team-Only Route
Flight Route PatternsFlight Route Patterns
flightlevel-1
en-us

Team-Only Route allows teams to independently manage localized work, enhancing efficiency but risking siloed learning and misalignment with broader goals.

Done
I am puzzled by …
Sounding ReactionsSounding Reactions
communication
en-us

Reaction card for expressing confusion or concern constructively.

Done
I observe …
Sounding ReactionsSounding Reactions
communication
en-us

The "I observe" reaction card helps highlight patterns, anomalies, or noteworthy elements that catch attention during observations.

Done
I notice …
Sounding ReactionsSounding Reactions
communication
en-us

The "I notice" reaction card facilitates pure observation of sensory input without interpretation or evaluation.

Done
Sounding Reactions
I wonder …I am puzzled by …I observe …I notice …This could be helpful
Practices
communicationchangeflightlevel-2flightlevel-3
en-us

Sounding Reactions is a structured feedback method using visual cards for quick and inclusive feedback collection during presentations and review sessions.

Done
I wonder …
Sounding ReactionsSounding Reactions
communication
en-us

The "I wonder" reaction card encourages exploration and curiosity by expressing questions during presentations to expand conversations and perspectives.

Done
This could be helpful
Sounding ReactionsSounding Reactions
communication
en-us

Reaction card for offering constructive suggestions to improve drafts.

Done
Do it right - Quality
Six Dimensions of PerformanceSix Dimensions of Performance
flightlevel-2flightlevel-3
en-us

Quality measures in delivery include escaped defects, customer satisfaction, production rollbacks, and unplanned downtime, balancing too little and too much quality focus.

Done
Do it fast - Speed
Six Dimensions of PerformanceSix Dimensions of Performance
flightlevel-2flightlevel-3
en-us

Focus on delivering changes quickly while balancing quality and prioritizing valuable features, with metrics like Time in State, Cycle Time, and Lead Time to measure efficiency.

Done
Do Lots - Quantity
Six Dimensions of PerformanceSix Dimensions of Performance
flightlevel-2flightlevel-3
en-us

Measure the flow of raw work product to balance demand and supply while maintaining quality and focusing on valuable features through metrics like throughput and velocity.

Done
Keep doing it - Resilience
Six Dimensions of PerformanceSix Dimensions of Performance
flightlevel-2flightlevel-3
en-us

Resilience in development and delivery systems is assessed through a "happiness" metric, indicating potential performance declines when teams overly focus on other metrics.

Done
Do the right stuff - Value
Six Dimensions of PerformanceSix Dimensions of Performance
flightlevel-2flightlevel-3
en-us

Value assessment measures customer satisfaction and alignment to strategy while balancing immediate tasks and long-term goals to avoid technical debt.

Done
Do it predictably - Consistency
Six Dimensions of PerformanceSix Dimensions of Performance
flightlevel-2flightlevel-3
en-us

Consistency in delivery pace is crucial to avoid periods of low customer value and ensure process improvement without risk.

Done
Six Dimensions of Performance
Do Lots - QuantityKeep doing it - ResilienceDo it fast - SpeedDo it right - QualityDo the right stuff - ValueDo it predictably - Consistency
Paradigms
flightlevel-2flightlevel-3
en-us

Six Dimensions of Performance emphasizes balancing competing forces in organizations to enhance effectiveness and sustainability without over-relying on single metrics.

Done
Paradigms
Six Dimensions of PerformanceSix Dimensions of PerformanceWork System TypesWork System TypesThree Organizational StructuresThree Organizational Structures
Essentials
en-us

Paradigms are deep frameworks that shape perception and problem-solving, influencing both understanding and limitations in perspective.

Done
It’s All About You
Network Patterns
communicationflightlevel-1
en-us

Overview of a hub and spoke network structure, commonly used in organizations and transportation.

Done
Practices
Sounding ReactionsSounding ReactionsCore Activities of System DesignCore Activities of System DesignLibertee — Structured Thinking MethodsLibertee — Strukturierte Denkmethodenlibertee Thinking Toolslibertee Thinking Tools
Essentials
en-us

Practices are flexible, experience-based approaches for solving recurring work system problems, emphasizing common sense and adaptability in their application.

Done
Principles
Essentials
en-us

Principles are foundational rules that guide decision-making in organizations, helping to adapt solutions to unique challenges.

Done
Network Patterns
Lonesome TwosomesCelebrating DiversityThe Boss Is the BossBirds of a FeatherGet Past the DragonEveryone for ThemselvesThe Inner CircleBridge to Outside WorldsEverybody Holding HandsIt’s All About You
Patterns
flightlevel-1flightlevel-2flightlevel-3worksystems-design
en-usde-de

Network patterns describe how relationships and information flow in a system, providing a shared vocabulary for teams to discuss structures and interventions.

Done
Essentials
PatternsPrinciplesPracticesParadigms
en-us

Essentials provide practical models for designing effective work systems, synthesized from various sources and mentors.

Done
Patterns
Dynamic Reteaming PatternsLinked pageNetwork PatternsFlight Route PatternsFlight Route PatternsLinked pageLinked pageLinked pageLinked pageLinked pageLinked pageDynamic Work ModesDynamic Work ModesFL3 Connection PatternsAgile InteractionsAI Work PatternsFL2 Flow PatternsFL2 Flow TypesAgile Interactions (DE)
Essentials
en-us

Patterns are recurring solutions to problems in specific contexts that standardize methods for effective workflow management and system integration.

Done
Switch
Dynamic Reteaming Patterns
en-us

Switching team members between different teams fosters knowledge sharing and skill development but may disrupt continuity if not managed properly.

Done
Merge
Dynamic Reteaming Patterns
en-us

Merge involves combining two or more teams into a single unit to enhance collaboration and resource pooling, while requiring careful integration of team cultures.

Done
One by One
Dynamic Reteaming Patterns
en-us

Reteaming occurs when team dynamics shift due to the addition or departure of members, impacting perspectives and ideas over time.

Done
Grow and Split
Dynamic Reteaming Patterns
en-us

A team grows too large and splits into smaller teams to maintain efficiency and carry on legacy and culture.

Done
Isolation
Dynamic Reteaming Patterns
en-us

A smaller team is isolated from an existing team to focus on a specific task or project, often for specialized attention on critical work.

Done
Dynamic Reteaming Patterns
IsolationGrow and SplitOne by OneMergeSwitch
Patterns
flightlevel-1
en-us

Summary of five key dynamic reteaming patterns that help teams adapt to change in fast-moving organizations.

Done
Lonesome Twosomes
Network Patterns
communicationflightlevel-1
en-us

Lonesome Twosomes describes disconnected pairs of nodes that are connected to each other but isolated from other pairs, representing isolated dyads within a larger network.

Done
Celebrating Diversity
Network Patterns
communicationflightlevel-1
en-us

Celebrating diversity through a heterogeneous network that values varied interactions and different node types or connection strengths.

Done
The Boss Is the Boss
Network Patterns
communicationflightlevel-1
en-us

The Boss Is the Boss discusses strict hierarchical structures commonly found in traditional organizations and military command chains.

Done
Birds of a Feather
Network Patterns
communicationflightlevel-1
en-us

Homogeneous coalitions are groups of nodes that are densely connected internally with few connections to other groups, typical in networks with factions or cliques.

Done
Get Past the Dragon
Network Patterns
communicationflightlevel-1
en-us

Get Past the Dragon discusses the concept of a Gate-Keeper as a node controlling access and filtering information in a network.

Done
Everyone for Themselves
Network Patterns
communicationflightlevel-1
en-us

Disconnected individuals represent isolated entities with no communication or interaction.

Done
The Inner Circle
Network Patterns
communicationflightlevel-1
en-us

The Inner Circle describes a core-periphery network where a central group is densely connected, while peripheral nodes connect only to the core.

Done
Bridge to Outside Worlds
Network Patterns
communicationflightlevel-1
en-us

Boundary spanners are individuals in a network who connect different departments or communities within organizations.

Done
Everybody Holding Hands
Network Patterns
communicationflightlevel-1
en-us

"Everybody Holding Hands" describes a cohesive clique as a fully connected network where every node is linked to every other node, representing tight-knit groups with strong relationships.

Done
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