Part of
Six Dimensions of PerformanceTags
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Key Info
Measure the flow of raw work product to balance demand and supply while maintaining quality and focusing on valuable features through metrics like throughput and velocity.
Measure the flow of raw work product, indicating how items move through the system, not just in development but to customers. This measure reflects system flow and aids in forecasting future deliveries when balanced with other dimensions.
Too little
- Dis-satisfied customers or stakeholders not getting what they need.
- Demand > supply, but you don't know it.
Too much
- Declining quality leads to defects and incomplete work.
- Focus on delivering less valuable "easy" features instead of essential ones.
Typical metrics
- Throughput – count of items or tickets per day/week/sprint
- Velocity – sum story points per sprint