Part of
Six Dimensions of PerformanceTags
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Key Info
Focus on delivering changes quickly while balancing quality and prioritizing valuable features, with metrics like Time in State, Cycle Time, and Lead Time to measure efficiency.
Respond and deliver things quickly, given its complexity and novelness. The easiest way to improve this measure is to finish something in-progress before starting something else.
Too little
- Customers frustrated in how long it takes to get changes
Too much
- Declining quality causing defects and re-dos (not "really" done yet)
- Less valuable "easy" features delivered rather than most needed
Typical metrics
- Time in State – Duration an item remains in a specific state (e.g., "In Development").
- Cycle Time – Total time from start to finish within defined boundaries of a system.
- Lead Time – Time from commitment to delivery to the designated recipient.