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Keep doing it - Resilience

Part of
Six Dimensions of PerformanceSix Dimensions of Performance
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Key Info

Resilience in development and delivery systems is assessed through a "happiness" metric, indicating potential performance declines when teams overly focus on other metrics.

The metric assesses the likelihood of continued performance in development and delivery systems, often referred to as the "happiness" metric. It serves as an early warning indicator of potential declines in future performance, particularly when teams focus excessively on improving other metrics.

Too little

  • The current performance measures aren't maintained.
  • The collapse of delivery.

Too much

  • Stagnate performance improvement over time.
  • The other metrics stay flat.

Typical metrics

  • Team health via survey or team retrospective. Honest answer to "are we able to continue at this pace?"
  • The aggregate of the other performance metrics
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