Six Dimensions of Performance outlines six competing forces organizations must balance for sustainable success.
Success requires more than just increased output; organizations need effective processes and sustainability.
Relying on single metrics oversimplifies complex issues, leading to hidden costs. Recognizing these costs is essential for effectively addressing dilemmas.
Help work systems balance across these six competing forces. Don't over-do any one of these.
- Do Trade wisely (a strength for a weakness).
- Measure too much as well as too little.
- Define early warning signs.
Emphasizes rapid delivery while warning against delays and quality loss, outlining metrics such as time in state, cycle time, and lead time.
Consistent delivery pace reduces variability and balances work‑in‑progress.
Do it right - Quality explains quality measurement, risks of too little or too much, and typical metrics such as escaped defects and customer satisfaction.
Do Lots – Quantity measures system flow of raw work product to forecast deliveries and balance throughput and velocity.
Value measures customer‑derived benefit from features, warning against output‑focused delivery.
Metric assesses likelihood of continued performance and acts as an early‑warning indicator of future declines.
Source: https://circle.flightlevels.io/c/blog/six-dimensions-of-performance
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